Contact us

Botres Global GmbH
Gewerbepark 7c
8075 Hart bei Graz
+43 660 717 86 85
FN 399129f
LG für ZRS Graz


This website responsible editor:

Botres Global GmbH

UID-Nr.: ATU68045545

Our contact details:

Gewerbepark 7c
8075 Graz

Telefon: +43 660 717 86 85

Photo credits: Shutterstock, private recording


The privacy policy (hereinafter the Policy) sets out how the Administrator may use your personal data and describes the ways in which your personal data may be processed and the rights you have in relation to such processing and constitutes the implementation of the information obligation under the RODO.

  1. Administrator Data:

Botres Global GmbH with its registered office in 8075 Hart bei Graz, Gewerbepark 7C, registered in the National Court register kept by the district o Court Graz under number FN 399129f, Vat number: ATU68045545.

  1. Contact details:

Postal address: Gewerbepark 7C, 8075 Hart bei Graz, e-mail address to contact:, tel.+43 660 717 86 85.

  1. Legal basis and purposes for the processing of personal data:

  • The processing is necessary for the conclusion or performance of a contract concluded with the data subject or to take steps with a view to concluding a contract (Article 6(1)(b) GDPR).
  • The processing is necessary for the purpose of complying with legal obligations incumbent on the Administrator (Article 6(1)(c) GDPR). This applies, for example, to the handling of complaints on matters related to the operation of the website, to the fulfilment of data protection obligations and to the fulfilment of tax obligations.
  • For purposes arising from the legitimate interests pursued by the Administrator (Article 6(1)(f) GDPR). Legally legitimate interests in connection with the website may be:
    • communication, including handling of enquiries,
    • use of cookies,
    • to carry out analyses on how the website or individual parts of the website are used and how improvements or enhancements can be made to the website,
    • internal administrative purposes, including the compilation of statistics,
    • taking care of the security of IT systems,
    • website administration,
    • the assertion or defence of claims.
  1. Scope of data collection

The administrator may collect the following of your personal data:

  • the identification and contact data provided when wishing to conclude a contract or make a complaint, i.e. name, surname, and e-mail address, telephone number,
  • personal data which you have voluntarily provided to us when accessing the website, such as Internet protocol addresses of visitors to the website, as well as so-called collective data, i.e. information on how many visitors have logged on to our website, which pages they have visited previously, etc. This data is collected automatically. To find out more about our collection of collective data, please read our Cookie Policy.
  • other data provided by you in connection with the use of the website (IP address, user history).
  1. Recipients of personal data:

In connection with the Administrator’s activities, your personal data may be entrusted to and shared with the following entities:

  • the website administrator,
  • providers of IT systems and hosting services,
  • entities providing archiving services, IT services or other cooperating business partners,
  • authorised state authorities, local authorities, legal protection authorities (e.g. the Police, the Public Prosecution Service, the Court) in connection with the proceedings.
  1. Automated data processing.

Your personal data will be processed by automated means (including profiling), but this will not produce any legal effects or similarly significantly affect you. Automated processing, including profiling, may consist of analysing and evaluating your data in order to adapt the behaviour of the website to the configuration of the device and software you are using, as well as to your preferences.

  1. Personal data will be kept for a period of:

Your personal data will be processed for the time necessary to fulfil the purposes for which the data were collected and, once the purpose of the processing has been fulfilled, for the time prescribed by law and necessary to establish, exercise or defend claims (e.g. the period of limitation on claims) or, if the obligation to store them arises from the law. Thus:

  • in the case of purposes resulting from the legitimate interests pursued by the Administrator, until an objection is raised until the purpose of the processing is achieved, with the proviso that with regard to the assertion or defence of claims, until the expiry of the limitation periods for claims that may arise, e.g. in connection with the use of the website, e. in principle no longer than 6 years,
  • where processing is necessary for the purposes of complying with legal obligations incumbent on the Administrator, until the expiry of the limitation periods for such obligations.
  • In the case of the conclusion of a contract, until the expiry of the limitation period for claims which may arise, for example, in connection with the use of the website, e. in principle no longer than 6 years.
  1. Voluntariness of data provision:

Your provision of personal data collected by the Administrator is voluntary, but failure to do so may lead to (depending on the purpose for which it is collected):

  • inability to respond to your request,
  • no possibility of concluding and performing the contract.


  1. Your rights regarding the personal data processed:

  • Right to withdraw consent (where processing is based on consent) – you may withdraw your consent to data processing at any time. Withdrawal of consent will not affect the lawfulness of the processing carried out on the basis of consent before its withdrawal.
  • Right of access to personal data – you can contact us and find out what personal data we have about you and its origin.
  • Right to rectification of personal data – you may request the rectification of data that is incorrect or the completion of data that is incomplete.
  • Right to erasure of personal data (“right to be forgotten”) – you may request the erasure of all your data in certain cases, including if you have withdrawn your consent to processing (provided that it was the only basis for processing) or if your data has been processed unlawfully. However, you will not be able to exercise this right when the processing results from the performance of legal obligations and when the processing is necessary for the establishment, investigation or defence of claims.
  • Right to object – you may request that the processing be stopped for reasons related to your particular situation in the event that your data is processed for purposes arising from legitimate interests (e.g. for statistics and analysis). In this case, the Controller will stop processing your personal data unless there are compelling legal and legitimate: grounds for processing overriding your interests, rights and freedoms or grounds for establishing, asserting or defending claims.
  • The right to restrict the processing of personal data – you may request the “blocking” of data (i.e. stopping processing operations beyond storage) in certain situations, e.g. if the accuracy of your personal data is questioned, when it is not needed for the purposes of processing).
  • Right to data portability – you may request to receive the data you have provided in a structured, commonly used machine-readable format. You may request to obtain this data or to have it sent directly to another designated controller, provided that this is technically possible.
  • Right to complain – you may, in the event of a suspected breach of data protection regulations, lodge a complaint with the President of the Office for Personal Data Protection.

     10. Use of cookies or other similar tools.

Cookies are used on the website. This allows the Administrator to provide you with greater comfort when browsing the website and enables it to make improvements to the website. For more information on the use of cookies and how to avoid them, please read the Cookie Policy (below).

     11. Changes to the Privacy Policy

This Policy may be amended at any time, e.g. to ensure that this Policy complies with the law and the facts. The current version of the Policy will be available on the website. The Policy is effective as of 01.08.2023

     12. Cookies policy

The website uses Cookies which are computer data, in particular text files, which are stored on your (the User’s) terminal equipment. Cookies usually contain the name of the website from which they originate, the time they are stored on the terminal device and a unique number.

Cookies are used for:

  • make it easier for you to use the website while browsing
  • subsequent association of the user when the website is reconnected to the device on which they are stored;
  • to create statistics that help us understand how visitors use the website, so that we can improve its structure and content;
  • to adapt the content of the website to certain preferences of the User and to optimise the use of the website, tailored to the individual needs of the User;

We use the following types of cookies as part of the website:

  • “Session” – are stored on the User’s terminal equipment until they log out, leave the website or close their web browser;
  • “Persistent” – stored on the User’s terminal equipment for the time specified in the parameters of the Cookies or until they are deleted by the User.

The information is in no way linked to the personal data of the website user and is not used to determine the identity of the user.
Information about the Cookies used is displayed on the website. Depending on your decision, you can enable or disable Cookies of individual categories (except for essential Cookies) and change these settings at any time. Your Internet browser also allows you to delete Cookies. It is also possible to block cookies automatically. For details, please refer to the help or documentation of the Internet browser you are using. If you do not wish to receive cookies, you can change your browser settings. However, disabling Cookies that are essential for authentication processes, security or maintaining User preferences may make it difficult and, in extreme cases, impossible to use the website.

To the extent not regulated by the Cookies Policy, the generally applicable data protection regulations apply.

The policy is effective as of 01/08/2023.